Brainerd
Managed IT Services In Brainerd
When your technology fails, your business pays the price—lost productivity, frustrated staff, and missed opportunities. Whether you're in retail, manufacturing, healthcare, or professional services, your IT systems need to work seamlessly to support your operations.
At AGC Agency Inc., we provide fully managed IT services to businesses in Brainerd and across Central Minnesota. With over 17 years of experience supporting organizations with 5 to 100 desktops, we offer proactive, security-focused IT solutions designed to minimize downtime, increase efficiency, and support your long-term success.
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17
300+
1,000+
Common Problems
Common IT Challenges We Solve For Brainerd Businesses
- Unexpected Downtime
Downtime costs more than just money—it disrupts your team and erodes trust. Our proactive monitoring and support reduce interruptions and boost reliability. - Outdated or Unmanaged Systems
Running on old or unsupported software? We modernize your systems and apply best practices to keep your tech running efficiently and securely. - Compliance Risks
If your business needs to meet HIPAA, PCI, or FTC requirements, we provide the tools, documentation, and support to stay compliant. - Security Threats
From ransomware to phishing, small businesses are increasingly targeted. We build a layered security defense to keep your business safe and secure.
Why Choose Us
Why Brainerd Businesses Choose AGC Agency Inc.
Services
Our IT Services Designed For Your Business Success
Surveillance & NVR Systems
Technology & Infrastructure Services
Compliance Services – HIPAA/FTC
Cloud IT Services
Cybersecurity Services
Frequently Asked Questions
Brainerd Managed IT Services
What’s included in AGC Agency’s Managed IT Services?
How does proactive monitoring reduce downtime?
Proactive monitoring means we're watching your systems around the clock for signs of trouble—like failing hard drives, slow response times, or suspicious activity. This allows us to fix issues before they cause major problems or disruptions.
Do you offer on-site IT support in Brainerd?
Yes. While many issues can be resolved remotely, our technicians are available for on-site service when needed. We're local to Central Minnesota, so you won't have to wait days for help when something critical breaks.
Can you help us move to the cloud?
Absolutely. We offer full cloud migration services, including setup, data transfer, and user training. Whether you're switching to Microsoft 365, hosting apps in the cloud, or implementing remote access, we make the transition seamless and secure.
How do you ensure our data is backed up properly?
We set up automated, encrypted backups that run on a set schedule, storing your data securely in the cloud. We also test backups regularly to ensure that your data is recoverable in case of hardware failure, cyberattack, or accidental deletion.
Is your IT support scalable as we grow?
Yes. Our service plans are built to scale. Whether you're adding five employees or opening a second location, we provide the infrastructure and support to help your business grow without IT headaches.
Our Clients
Hear What Our Customers Have To Say
We’ve been working with AGC for a number of years now, and it has been a great fit for our nonprofit organization. Mark and his friendly team have helped us troubleshoot IT issues and provide valuable insight into upgrading technology, cybersecurity and thinking through tech options that will be cost effective and efficient for our organization.
Gretchen Boulka
Paramount Center for the Arts
Jim Gabrielson
Gabrielson Law
From start to finish, when installing our new server, your attention to detail, the swiftness in responding to our needs and your ability to address the many challenges we posed to you and your company have made a positive significant difference. The new server has drastically increased our efficiency and speeds and makes many of our daily tasks run much smoother. Your guidance and support have been invaluable thus far.
Working with you and your company has been a great experience. The professionalism, technical expertise, and customer service excellence you've shown have reinforced our decision to choose AGC Agency as our "IT guys". We are confident in your abilities and look forward to continuing our partnership.
Joe Kounkel
Hoglund Transportation
Chris Thoemke
DJ Bitzan Jewelers
Rudy Brambrink
Royal Renovations
Justin Walsh
OMNI Brewing