Central Minnesota, St. Cloud, Brainerd, Crosslake, Nisswa, Pequot Lakes
Retail & POS Systems IT Support
For retail businesses in Minneapolis, every second counts. Slow point-of-sale systems, network outages, or software glitches don't just impact operations—they frustrate customers and hurt your bottom line. Whether you operate a boutique, multi-location store, or specialty shop, your technology must be fast, secure, and reliable.
At AGC Agency Inc., we specialize in IT support for retail and POS systems, helping Minneapolis retailers reduce downtime, secure transactions, and keep operations running smoothly. With over 17 years of experience serving small and medium-sized businesses across Central Minnesota, we understand the fast-paced, customer-driven nature of retail—and we deliver IT solutions that match.
Schedule A FREE 15-Minute Discovery Call
17
300+
1,000+
Common Problems
Common Technology Challenges We Solve for Retail Businesses
- Unreliable POS Systems
When transactions slow down or freeze, it affects your ability to serve customers. We maintain your POS environment to ensure consistent, real-time processing. - Network Outages and Lag
Poor Wi-Fi or network outages can take your entire system offline. We optimize and manage your connectivity for speed, reliability, and secure access. - Security Risks Around Customer Data
Retailers are prime targets for cyberattacks. We implement firewalls, antivirus protection, and encryption to secure both customer data and business systems. - Difficulty Managing Multiple Systems
Juggling your POS, inventory tools, accounting software, and in-store devices can be overwhelming. We streamline and integrate your technology stack to work seamlessly.
Why Choose Us
Why Minneapolis Retailers Choose AGC Agency
Services
Our IT Services Designed For Your Business Success
Surveillance & NVR Systems
Technology & Infrastructure Services
Compliance Services – HIPAA/FTC
Cloud IT Services
Cybersecurity Services
Frequently Asked Questions
Retail & POS IT Support In Minneapolis
What types of POS systems do you support?
How do you help ensure our customer data is secure?
We implement comprehensive cybersecurity measures such as network segmentation, firewalls, antivirus, and encrypted data transfers. We also help retailers stay aligned with PCI DSS requirements for secure payment processing.
Can you help with our in-store Wi-Fi and networking?
Absolutely. We design and install wireless and wired network infrastructure that supports high-speed transactions, employee tools, and guest access—while keeping your business systems secure.
What happens if our POS system goes down during business hours?
Our team offers rapid remote and onsite support for critical system issues. With 24/7 monitoring and alerting, we often catch issues before they impact your sales floor.
Do you offer support for both hardware and software issues?
Yes. We provide end-to-end support for your retail systems—including terminals, barcode scanners, receipt printers, routers, and software platforms. Our goal is to keep everything working together smoothly.
Is your IT support scalable for growing retail businesses?
Definitely. Whether you're opening new locations or expanding your product offerings, we provide scalable IT solutions that grow with your business—from additional POS stations to cloud integration and inventory management tools.
Our Clients
Hear What Our Customers Have To Say
We’ve been working with AGC for a number of years now, and it has been a great fit for our nonprofit organization. Mark and his friendly team have helped us troubleshoot IT issues and provide valuable insight into upgrading technology, cybersecurity and thinking through tech options that will be cost effective and efficient for our organization.
Gretchen Boulka
Paramount Center for the Arts
Jim Gabrielson
Gabrielson Law
From start to finish, when installing our new server, your attention to detail, the swiftness in responding to our needs and your ability to address the many challenges we posed to you and your company have made a positive significant difference. The new server has drastically increased our efficiency and speeds and makes many of our daily tasks run much smoother. Your guidance and support have been invaluable thus far.
Working with you and your company has been a great experience. The professionalism, technical expertise, and customer service excellence you've shown have reinforced our decision to choose AGC Agency as our "IT guys". We are confident in your abilities and look forward to continuing our partnership.
Joe Kounkel
Hoglund Transportation
Chris Thoemke
DJ Bitzan Jewelers
Rudy Brambrink
Royal Renovations
Justin Walsh
OMNI Brewing